Automating Supplier Compliance at Scale - SAP Ariba Success Story
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CLIENT
SAP ARIBA
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SERVICES
SAP CPI
SAP AIF
SAP S/4HANA
SAP Integration
SAP Ariba partnered with Codemine to design and implement a Supplier Enforcement framework that enables controlled, transparent, and business-driven enforcement of mandatory supplier data.
The goal was to ensure that suppliers complete and maintain key information such as credit card details and tax identifiers, directly on the Ariba Network, while giving SAP Ariba full visibility and control over enforcement lifecycle, escalation, and resolution.
As supplier volumes and regulatory requirements increased, SAP Ariba faced several challenges:
Incomplete or outdated supplier data
Missing credit cards or tax IDs caused downstream billing, compliance, and operational issues.Manual and reactive enforcement
Supplier follow-ups were often handled outside the system via emails or tickets, leading to delays and repeated issues.Lack of structured escalation
There was no consistent way to remind suppliers over time or escalate enforcement if data was not corrected.Limited business transparency
Enforcement status and supplier actions were not centrally visible or easily auditable.
How can a global business network ensure supplier compliance at scale while protecting supplier experience?
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SOLUTIONS
Codemine implemented a business-driven Supplier Enforcement framework tightly integrated with SAP Ariba.
Key elements of the solution included:
Scenario-based enforcement
SAP Ariba can initiate enforcement for specific business cases, such as missing credit card data or missing tax identification numbers.Progressive, time-based escalation
Suppliers receive clear notifications and reminders over a defined timeline, giving them multiple opportunities to correct data before stronger enforcement applies.Supplier self-service resolution
Enforcement is resolved directly by suppliers in the Ariba Network UI, without manual intervention from SAP Ariba teams.Full lifecycle control
Each enforcement follows a clear status model—from initiation, through supplier action, to successful resolution or closure.Operational visibility
SAP Ariba teams gain transparent insight into enforcement status, supplier response, and resolution progress.
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RESULTS
The Supplier Enforcement framework delivered tangible business value for SAP Ariba:
Improved supplier data quality
Critical data such as credit cards and tax IDs is now completed faster and more reliably.Reduced operational overhead
Automated enforcement and notifications eliminated repetitive manual follow-ups.Better supplier experience
Clear, guided enforcement replaced ad-hoc communication, reducing confusion and support requests.Stronger compliance and trust
SAP Ariba gained a scalable mechanism to enforce regulatory and commercial requirements across its global network.Future-ready foundation
New enforcement scenarios can be introduced without redesigning the solution.
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Supplier Data Quality at Scale
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Lower Operational Effort for SAP Ariba Teams
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Stronger Compliance and Network Trust
